Top Reasons Facilities Fail Audits (and How to Fix Them Before They Happen)

June 9, 2025

No food business wants to fail an audit. Whether it’s from the FDA, USDA, or a third-party certifier, audit failures can lead to costly consequences: delayed shipments, revoked certifications, customer loss, or worse—product recalls. But the truth is, most audit failures aren’t caused by rare or extreme issues. They stem from a handful of repeat problems that show up across the industry again and again.

The good news? These problems are predictable—and preventable.

Below, we’ll walk through the most common reasons facilities fail audits and, more importantly, how you can spot and solve them before an auditor does.


1. Incomplete or Inaccurate Documentation

Why it causes failure: Documentation is the backbone of any food safety system. If your records are missing, backdated, incomplete, or inconsistent, it’s a red flag that processes aren’t being followed correctly in real time.

How to fix it:

  • Implement real-time digital recordkeeping to reduce the risk of missed or faked entries.

  • Train staff to fill out forms as they perform tasks—not hours later.

  • Use auto-reminders for recurring checks like temperature logs or sanitation rounds.

Tip: Tools like Protocol Foods can help streamline and timestamp every check so there’s a verifiable audit trail ready at all times.


2. Lack of Corrective Action Follow-Through

Why it causes failure: Finding a problem isn’t the issue—ignoring it is. Auditors want to see how you handle deviations: Was a corrective action logged? Was it verified? Was it effective?

How to fix it:

  • Assign clear responsibilities for documenting and closing corrective actions.

  • Include root cause analysis and follow-up checks in your CAPA (Corrective and Preventive Action) process.

  • Digitize your workflow to ensure all actions are tracked and resolved.


3. Poor Employee Training or Awareness

Why it causes failure: If staff don’t know their food safety responsibilities—or can’t demonstrate proper procedures—auditors lose confidence in your system.

How to fix it:

  • Maintain up-to-date training records for all employees.

  • Regularly conduct training refreshers, especially after process or SOP changes.

  • Incorporate spot quizzes or mock audits to assess readiness.


4. Gaps in Sanitation and Hygiene

Why it causes failure: Dirty equipment, residue build-up, or lax hygiene protocols can immediately threaten food safety—and lead to audit failure.

How to fix it:

  • Establish a rigorous cleaning schedule and validate it with swab tests or visual inspections.

  • Ensure sanitation logs are completed promptly and thoroughly.

  • Perform routine walk-throughs to catch overlooked areas (e.g., drain covers, behind equipment).


5. Inadequate Allergen Controls

Why it causes failure: Cross-contact due to improper allergen segregation or labeling is a major compliance risk—especially in multi-product facilities.

How to fix it:

  • Dedicate zones or color-coded tools for allergen and non-allergen production.

  • Verify allergen changeovers with ATP or protein swabbing.

  • Confirm all labels match ingredient lists and are checked before release.


6. Improper Temperature Control or Monitoring

Why it causes failure: Temperature abuse can lead to unsafe products and will raise serious concerns during audits.

How to fix it:

  • Calibrate thermometers regularly and document the process.

  • Set alert thresholds for high-risk zones like coolers and cooking lines.

  • Use software with real-time temperature logging and failure alerts.


7. Unclear or Outdated SOPs

Why it causes failure: If your Standard Operating Procedures don’t match what’s happening on the floor, or if staff can’t follow them accurately, auditors will flag the disconnect.

How to fix it:

  • Review SOPs quarterly to ensure alignment with current practices.

  • Include visuals or step-by-step guides to clarify expectations.

  • Make SOPs easily accessible on the floor—not just in an office binder.


8. Weak Traceability or Supplier Documentation

Why it causes failure: If you can’t trace where your ingredients came from—or where your products are going—your entire food safety system is at risk.

How to fix it:

  • Use lot codes, receiving logs, and shipping logs to connect all products to their sources and destinations.

  • Verify that supplier approvals, COAs (Certificates of Analysis), and audits are current.

  • Run traceability drills to practice your recall response time.


9. Ignoring Internal Audit Results

Why it causes failure: Internal audits are your first defense. If findings from your own checks go unresolved, external auditors will take notice.

How to fix it:

  • Treat internal audits as seriously as third-party inspections.

  • Assign action owners and deadlines for every finding.

  • Use digital dashboards to track completion and trend repeat issues.


Don’t Wait Until It’s Too Late

Most audit failures aren’t surprises—they’re signals that everyday practices need tightening. By addressing these common issues proactively, you build a culture of readiness, not just reaction.

Tools like Protocol Foods make it easier to manage each of these areas. With digital checklists, automated reminders, centralized documentation, and real-time audit prep features, it transforms compliance from a last-minute scramble into a daily habit. When your systems work well day-to-day, audits become a validation of your process—not a disruption.


FAQs

What’s the most common reason for food safety audit failure?

Incomplete or inaccurate documentation is one of the top reasons. If you can’t prove that procedures are being followed, auditors will assume they’re not.

Can we pass an audit even if we had a recent non-conformity?

Yes—if you can demonstrate that you addressed the issue with a corrective action and follow-up. Auditors look for accountability and improvement.

How often should we review our SOPs?

Review SOPs at least once per quarter or anytime there’s a process change, new equipment, or after a significant non-conformity.

What role does employee training play in audit success?

A huge one. Auditors often speak directly with frontline workers. If employees can’t explain what they do or why, it suggests gaps in training and oversight.

How can we keep track of everything without missing steps?

Using a digital system like Protocol Foods helps ensure nothing slips through the cracks. It centralizes checklists, records, corrective actions, and alerts so your entire program stays organized and audit-ready.

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